Why is there a ticket limit when I try to buy for certain events?
When purchasing tickets for most events, you are limited to a specified number of tickets allowed for each transaction. This amount, if applicable, is included on the event’s information page. This specific number is determined by the show promoter and Ticket Atlantic and is in effect to discourage unfair ticket buying practices. Ticket limits vary, depending on the event or the anticipated demand for the event.
I have a large group who want to go to an event – is there a discount for buying a large quantity of tickets?
Not all events will allow group purchases (see ticket limit above). If a group discount is available, information will be on the event’s information page.
Is there a shopping time limit when I purchase online?
YES. When you choose tickets for purchase, you are reserving those seats and "holding" real inventory. No other customer can purchase those tickets unless you do not complete the transaction. Ticket Atlantic implements the time limit, usually 7 minutes (subject to change), giving every interested customer an equal chance to purchase tickets. This time starts after seats are chosen – you will see the clock in the red bar near the top centre of the screen. If this time expires before you have completed your transaction, your seats will be returned to the general inventory for sale. Please note that a slow internet connection may slow your process.
TIP: if planning to buy online for the first time, create an account now on the registration page. This will reduce the time you need to fill in your information while purchasing.